Booking & Payments
Queue Management System
Bridge the gap between online bookings and walk-in traffic. Players scan a QR code to check in, and a live display screen in your lobby shows the real-time queue status. Manage walk-ins alongside pre-booked sessions, automatically assign courts as they become available, and keep your lobby organized without manual effort.
See our full pickleball queue management system guide.
Queue Management
Queue management display showing real-time court availability
Key Capabilities
QR code check-in — scan and join the queue instantly
Public TV display screen for real-time queue status
Walk-in and pre-booked session integration
Automatic court assignment as availability opens
Estimated wait time calculations
Queue priority and VIP handling
Frequently asked questions
- How does PlayServe's walk-in queue work?
- Walk-in players scan a QR code at the venue, join the queue, and see live wait time on a public display. Courts are assigned automatically as they open up.
- Can venues run multiple queues for different court types?
- Yes. Venues with multiple courts or different skill levels can run separate queues that share the same display.
- Does the queue integrate with online bookings?
- Yes. The queue respects booked courts — a court with an upcoming reservation isn't assigned to the next walk-in player until after the booking ends.